TERMS OF USE
Privacy Policy (Data Retention)
We keep customer details for a maximum of five years. The company deems it necessary to hold records for this time in order to provide better customer service. However, if you wish at any time to be removed from our database then please request this over email.
Terms Of Use
The prices offered to customers will vary based on the property, dates of stay, and other factors including but not limited to payment processing fees and discretionary commission charges.
Kindly note that most accommodation types require guests to be over the age of 18 years old.
Cancellation Policy
When you book a property through BookEcoHotels, we will do our best to ensure your trip has maximum flexibility. In advance of making a booking on behalf of our clients, we give them a detailed breakdown of the chosen property’s cancellation policy and confirm this with the customer. Only upon accepting the property’s terms of change/cancellation will we go ahead and book the property for them.